Shipping policy

ALL SALES ARE FINAL AS SUPPLIES ARE LIMITED

 

Orders will be shipped out within 48 business hours, processing time should  not be confused with shipping times.

 

SRC

Shipping & Delivery Policy

Once an order has been fulfilled and accepted by the shipping carrier, delivery timing and handling are managed by the carrier.

Customers are responsible for:

• Providing a complete and accurate shipping address
• Monitoring tracking information provided via email
• Being available for delivery when required
• Picking up held packages within the carrier’s stated timeframe

Undeliverable / Returned Packages
If a package is returned due to:

• failed delivery attempts,
• unclaimed pickup,
• inaccessible address,
• refusal of delivery,
• incorrect/incomplete address,

the customer may request:

• Reshipment (additional shipping charges apply), or
• Store credit for products only (excluding shipping) once the package is physically returned and received by SRC.

Lost or Missing Packages
If a package is marked lost, undeliverable, or cannot be located by the carrier, customers may be required to work directly with the carrier to initiate a Missing Mail Search or shipping claim where applicable.

SRC is not responsible for carrier delays, lost shipments after carrier acceptance, or packages that cannot be recovered by the carrier.